How does my practice compare?
Contact, continuity and capacity — your practice against practices
like yours, from published NHS data.
GP practices are under immense strain. Contact volumes have grown faster
than the capacity to meet them, and there are fewer fully-qualified full-time-equivalent GPs per patient
than in 2019. This page is written for practices working under that pressure. Hopefully it might help
your practice identify where changes could be made. This is a very early draft and your feedback is very
useful — there is a feedback box at the end of your practice's summary.
Type your practice's ODS code (e.g. A81001) or part of its name. Everything shown comes from
published NHS England and GP Patient Survey data — lookups run entirely in your browser, and nothing is
sent to me unless you choose to submit feedback (details).
Where the data allows, each measure is compared with the year before. Companion to
the plain-English data explorer; methods and code on
GitHub. All comparisons are associations across England's
~6,000 practices (~5,000 for phone measures, where supplier coverage is 85%), not predictions for yours.
Continuity — the evidence
Phones — the evidence
Demand and capacity — the evidence
What your patients reported — the evidence
What shapes these scores — size, deprivation, staffing
Reading this page
These are associations, not guarantees: practices that improved a measure were not always rewarded, and
your circumstances may differ. Survey estimates for small practices are noisy (flagged where the sample
is under 50 responses). "Calls ended within the IVR" blends automated self-service, redirection to other
channels, and callers giving up in the menus — published data cannot distinguish them. Phone measures
cover only practices whose telephony supplier submits to the national collection (85.4% of open
practices in May 2026; coverage a year earlier was smaller, so some practices have no 2025
comparison). Appointment counts reflect what is recorded in appointment books, not total workload.
NHS England flagged May 2026 online-consultation submissions as incomplete for five suppliers (Blinx,
Evergreen Life, iPlato, Silicon Practice, PATCHS), so online contact counts may be undercounted for
some practices. Each card above names the published dataset it draws on; the registered-population
figure used throughout is the 1 July 2026 snapshot. How the claims were tested:
the models behind this page. Full methods, sources and build code:
the project's GitHub page.
Published NHS data about GP practices — descriptive, not a rating
or a league table. About this tool, privacy and terms
(what happens to your data on this page).