Contact, continuity and capacity — your practice against practices like yours, from published NHS data.
GP practices are under sustained pressure. Contact volumes have grown faster than the capacity to meet them, and there are fewer fully-qualified full-time-equivalent GPs per patient than in 2019. This page is written for practices working under that pressure. Hopefully it might help your practice identify where changes could be made. This is a very early draft and your feedback is very useful — there is a feedback box at the end of your practice's summary.
Updated July 2026 with the latest NHS telephony data — including the practice-level call-answering times first published for June 2026 (the share of calls answered within two minutes). These figures are more recent than this year's patient survey; see Phones for what they show.
Type your practice's ODS code (e.g. A81001), part of its name, or its postcode. Everything shown comes from published NHS England and GP Patient Survey data — lookups run entirely in your browser, and nothing is sent to me unless you choose to submit feedback (details). Where the data allows, each measure is compared with the year before. Companion to the plain-English data explorer; methods and code on GitHub. All comparisons are associations across England's ~6,000 practices (~5,000 for phone measures, where supplier coverage is 85%), not predictions for yours.
Published NHS data about GP practices — descriptive, not a rating or a league table. About this tool, privacy and terms (what happens to your data on this page).